Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website (the “Site”).
This policy applies only to information collected through this website — not to medical or clinical information collected through our secure patient portal on Tebra, which is covered under our HIPAA Notice of Privacy Practices (NPP).
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Voluntarily
We may collect limited personal information when you:
Submit a general inquiry through our contact form
Subscribe to updates or newsletters
Request non-medical information
Our website contact form is for general inquiries only.
Please do NOT include personal health information (PHI) or medical questions.
The information we may collect includes:
Name
Email address
Phone number (optional)
General message (non-medical)
B. Information Automatically Collected
When you visit our Site, we may automatically collect:
IP address (anonymized, where applicable)
Device and browser information
Pages visited
Time spent on the Site
General usage data
This information is collected using privacy-friendly analytics tools and is never linked to medical records or PHI.
2. What We Do NOT Collect on This Website
We do not collect, process, or store:
Medical information
Symptoms
Diagnoses
Date of birth
Insurance details
Medical appointment details
Any data governed by HIPAA
All medical, clinical, and patient communication is handled exclusively through our secure Tebra platform.
3. How We Use Website Information
We may use non-medical website information to:
Respond to general inquiries
Improve website performance and user experience
Maintain security of the Site
Provide updates (if you opt in)
We do not use website data for:
Targeted advertising involving PHI
Automated decision-making
Selling or sharing personal information for marketing purposes
4. Sharing of Information
We may share non-medical information with:
Trusted service providers (hosting, analytics, security tools)
Legal authorities if required by law
Website developers under confidentiality agreements
We never sell or share PHI or personal data for marketing purposes.
5. Medical Information (HIPAA Information)
Any medical or clinical information you provide through:
Tebra patient portal
Tebra appointment forms
Secure messaging systems
Telemedicine visits
…is protected under HIPAA and governed by our separate:
➡️ HIPAA Notice of Privacy Practices (NPP)
This Privacy Policy does not apply to PHI.
6. Cookies & Tracking
Our Site may use cookies for:
Basic functionality
Security
Anonymous analytics
We do not use:
Remarketing cookies
Session-recording tools
Advertising pixels on pages that may involve patients
If required by your location, a cookie banner may appear with consent options.
7. Data Security
We implement administrative, physical, and technical safeguards to protect website data, including:
HTTPS encryption
Secure hosting provider
Access restrictions for administrative users
Strong password and authentication policies
Note: PHI is not stored on our website and is handled exclusively through Tebra.
8. Links to External Sites (Including Tebra)
Our Site contains links to:
Tebra patient portal
Tebra appointment booking pages
Third-party resources (maps, social media, etc.)
Once you leave our Site, the privacy practices of those external platforms apply.
We encourage reviewing their policies.
9. Children’s Privacy
This Site is not intended for children under 13.
We do not knowingly collect children’s personal information through the website.
10. Your Rights
Depending on your location, you may have rights regarding your website data, such as:
Access
Correction
Deletion
Opt-out of non-essential analytics
These rights do not apply to PHI through this policy; PHI rights are described in your HIPAA NPP.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted with a new “Last Updated” date.
12. Contact Us
For questions about this Privacy Policy or website data practices, contact:
[Your Clinic Name]
[Address]
[Email]
[Phone Number]
Do not send medical information to this email.
For medical questions or appointments, use our Secure Patient Portal through Tebra.